Privacy Policy

1. Information We Collect

When you register for a B2B account or place an order with Payless Distributors Ltd., we collect information you provide directly to us, including:

• Company name, contact person, and business address
• Email address and phone number
• Delivery addresses and order details
• Payment-related information such as proof of payment documents (we do not store credit card numbers)
• Account credentials managed through our secure login provider

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, deliveries, and pickups
• Manage your B2B account, pricing tier, and payment terms
• Generate invoices, gate passes, and order confirmations
• Communicate with you about orders, account status, and support inquiries
• Improve our products, services, and website experience

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., hosting and email delivery services)
• With delivery personnel to fulfill your orders
• When required by law, regulation, or legal process in Jamaica

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. Access to customer data within our organization is restricted to staff who need it to perform their duties, such as order processing and account management.

5. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time from your Account settings or by contacting us.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your account and associated personal data
• Opt out of marketing communications at any time

7. Cookies & Local Storage

Our website uses browser local storage to keep you signed in and to remember items in your shopping cart. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@payless.com or by phone at +1 (876) XXX-XXXX. Payless Distributors Ltd., Kingston, Jamaica.